Advance Your Vision

Start here to get clear about your future by using the Vision Framing process. As a result, you’ll be clear about your mission, values, strategy, measures and more.

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Advance Your Vision

Once you're clear on vision, it impacts every other initiative and area of ministry.
Learn more about additional integrated vision services. >

  • Your Guests Need Presence, Not Just Proximity

    See that Guest approaching? As they draw closer, there is no more important person in the world. It’s time to move from proximity to presence.

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  • Ten Better Practices for Effective Guest Response

    Are you using these 10 better practices for effective guest response?

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  • The New Trojan Horse

    Trojan Mice – small, yet impactful, examples with tangible value – may just be the quickest way to successful adoption of the Guest Experience strategy and to transformation success.

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  • How Great Can Your Guest Experience Really Be?

    Grand piano lids are alike to the priority of the customer in an organization.

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  • What Mis-en-Place Means to Your Guest Experience

    Mise-en-place as a simple guide to focusing your actions and accomplishing your work is a necessary first step on the way to an exceptional guest experience.

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  • Welcome to the Vision Room

    Read a note from Will Mancini welcoming you to the Vision Room and pointing some key features designed just for you.

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  • How to Change Your Guest Culture – Fast!

    There’s something about inviting our guests that makes us take notice of all the guests. When our friends show up, things get personal.

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  • Guests Need This One Connection

    An emotional connection with your Guest is the most potent and influential connection possible.

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  • Three Marks of a Consistent Guest Experience

    The three keys to customer experience success are consistency, consistency and consistency.

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  • The Exceptional Guest Experience, Part 1: PLACE

    How does “Place” deliver an exceptional Guest Experience? The better question is, how does it not?

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  • Better Than Gold: The Value of the Platinum Rule

    The Golden Rule perpetuates inside-out thinking, while the Platinum Rule inspires outside-in thinking.

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  • Phrases That Welcome – And Repel – First Time Guests

    It’s always disappointing when you invite someone, and they won’t come, but it’s devastating when someone does come, but because of their experience won’t come back.

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  • The Single Greatest Sacrifice You Can Make for a Guest

    The single greatest sacrifice we can make for our guests: Brokering bad moments so they don’t have to experience them.

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  • Five Lies of Leadership

    Too many leaders hold a few damaging core beliefs that simply aren’t true.

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  • How to DESIGN a Powerful Experience for First Time GUESTS

    Designing Guest Experiences is more important than delivering guest services.

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  • The Generosity Revolution, Part 2: Change the View

    Generosity results from a reorientation in our thinking about how we find contentment in life.

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  • Right Idea, Wrong Goal… Where Financial Freedom Goes Wrong

    What if your financial goals unintentionally create shame, guilt, discouragement, or even false gods?

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  • Three Foundations for Church Revitalization

    Regardless of the amount of work required, whether it’s one ministry area or the entire congregation, there are three must-haves of every church revitalization.

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  • How to Achieve Break-Thru with Your Team

    What if two days with your team could change the trajectory of your church?

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  • Living as a Fully Healthy Team

    A healthy staff can handle difficulties, recognize problems and solve them. It has built-in systems to restore the condition back to health.

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Recent Comments
comment_post_ID); ?> I agree with your 3 must-haves. I would add that the rectors have to call on every member who attends, at least once a year. The existence of a "calling commitee" is just an excuse to avoid making the effort. This is part of #3. If a rector does not like to call on parishioners, then she/he should not be a rector, but should find a different ministry. Carter Kerns, former senior warden, Diocese of Eastern Oregon and lifelong Episcopalian Tel# 541-379-3124
 
— Carter Kerns
 
comment_post_ID); ?> Are there any reliable statistics about the percentage of church plants that fail after 3 years in the US?
 
— Jon Moore
 
comment_post_ID); ?> I am a senior citizen who has lived in many areas of the US, the farthest south being Virginia DC area. There are several church plants in the area--some failed, some doing well. One of the sadist failures was a plant in NW Washington near a large Presbyterian Church (I had been an elder in the church, so I knew the area) where changes in church doctrine was driving many away from the PCUSA churches. There were many mature Christians who lived in the area who were very willing to participate and give generously to the church. Its failure was a loss. The pastor and his wife lived in a VA suburb, wanted something that would appeal to their tastes, which included "praise music". There was a professional piano teacher and several people who had sung in choirs in the area. Their suggestions were completely ignored. Forget that there was joyous participation in singing hymns and silence by many for the praise music. The experienced church leaders that were attending were expected to seek the wisdom of the pastor who did not live in the area rather than have any role in leadership. There is another church plant in Northern Virginia that seems to be going the same way. My take: the pastors should get past their high-school and college days culture and get to know and appreciate the people of the community. Do not try to reproduce Intervarsity or Campus Crusade. Hymns are not a sin and "uneducated" (never graduated from college) should not be ignored as uninformed or stupid. People who have served in and/or live in the area are needed in leadership and not just to serve coffee and give. We all need to pray together and serve God in the community in which there is to be a plant. Glenna Hendricks
 
— Glenna Hendricks
 

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