Paul Spiegelman is founder and Chief Executive Officer of The Beryl Companies, which includes: BerylHealth, a technology-focused patient experience company dedicated to improving relationships between healthcare providers and consumers; The Beryl Institute, a membership organization that serves as the global community of practice and premier thought leader on improving the patient experience in healthcare; The Circle, a training company that helps businesses enhance employee engagement and develop more positive workplace cultures; and The Small Giants Community, a global organization that brings together leaders who are focused on values-based business principles. Paul is leading a unique, people-centric culture that has remarkably high employee and customer retention rates. BerylHealth has won nine “best place to work” awards, including the #2 Best Medium Sized Company to Work for in America. Recently, Spiegelman was honored with the Ernst & Young 2010 Entrepreneur of the Year award. Paul is a sought-after speaker and author on executive leadership, entrepreneurship, corporate culture, customer relationships and employee engagement. His views have been published in Entrepreneur, The Dallas Morning News, Inc Magazine., Healthcare Financial Management, Leadership Excellence and many other noteworthy publications, as well as in his first internationally published book Why is Everyone Smiling? The Secret Behind Passion, Productivity and Profit. His current book, written by Beryl employees, is called Smile Guide: Employee Perspectives on Culture, Loyalty and Profit. Paul practiced law for two years prior to founding Beryl. He holds a bachelor’s degree in history from the University of California Los Angeles and a law degree from Southwestern University in Los Angeles. He mentors MBA students at Texas Christian University and Southern Methodist University, as well as nurse executives in the Robert Wood Johnson Executive Nurse Fellows Program. He is a member of the American College of Healthcare Executives and on the board of the Entrepreneurs For North Texas.

10 Elements of a Great Company Culture

Building an organizational culture of engaged employees takes years and requires consistent execution.  Here’s how one CEO boiled down his culture strategy into 10 essential components I call the “10 Cs of Culture.”

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