ABOUT BLAKE MORGAN

Blake Morgan

Blake Morgan is a leader in customer experience. She is a keynote speaker and customer experience futurist currently working on her second book with HarperCollins on customer experience technology. Her first book is “More is More: How The Best Companies Work Harder And Go Farther To Create Knock Your Socks Off Customer Experiences.” Blake is adjunct faculty at the Rutgers executive education MBA program. Blake contributes to Forbes, the Harvard Business Review and Hemispheres Magazine. She is the host of The Modern Customer Podcast and a weekly customer experience video series on YouTube. She lives in the Bay Area with her husband, daughter and their two dogs.

20 Traits of Great Guest Experience Leaders

by: Blake Morgan

Blake Morgan, Church Guest Experiences, Guest Experience, Guest Experience Boot Camp, Leadership Characteristics

Guests can tell when an organization is focused on providing a great experience and that attitude is reflected in their people.

Download PDF

Most Popular

Recent Comments

Rick Warren Shares 8 Characteristics of a Healthy Church 65 views
God’s 5 Investment Funds 48 views
10 Solutions to Consider When Your Church Isn’t Growing 47 views
The Art of Vision Casting: 7 Critical Keys 30 views

comment_post_ID); ?> I agree 100%, you can tell if a church is doing this it grows, if there's no growth there's poor leadership..

— Dennis Whiterock

comment_post_ID); ?> Great work Bubba! Its exciting to see how God has blessed your faithfulness over your lifetime into remarkable, fruitful, Kingdom expansion! Jesus DID say, "without Me you can do nothing!" (John 15:5). No surprise that He rewards "thick and thin" prayer with great fruitfulness! :)

— Mike Taylor

comment_post_ID); ?> I loved this presentation. It helped greatly as I organized an Outreach Ministry of The Shepherds Care. Thank you. Esther Callaham Mahgoube Emmanuel Pentecostal Church New Jersey

— Esther Mahgoube

Clarity Process

Three effective ways to start moving toward clarity right now.