Bringing Out Their Best, Part Two

We all have days during which we feel as though we are running at full speed from the moment the alarm goes off in the morning till the time we stumble into bed late that night. These are the days of deadlines to meet, tasks to accomplish, meetings to lead, and … the list goes on and on.

Do we ever stop to think that our busyness might actually be dangerous?

Busyness can be dangerous, because it causes us to focus on pressing problems rather than on priorities. When that happens, we can miss strategic, once-in-a-lifetime opportunities – like developing the leaders on our teams toward their highest potential.

THE QUICK SUMMARY – Clarity First by Karen Martin

Award-winning business performance improvement and Lean management expert Karen Martin diagnoses a ubiquitous business management and leadership problem―the lack of clarity―and outlines specific actions to dramatically improve organizational performance.

Through her global consulting projects, keynote speeches, and work with thousands of leaders, Karen has seen first-hand how a pervasive lack of clarity strangles business performance and erodes employee engagement. Ambiguity is the corporate default state, a condition so prevalent that “tolerance for ambiguity” has become a clichéd job requirement.

It doesn’t have to be this way.

In Clarity First, Karen provides methods and insights for achieving clarity to unleash potential, innovate at higher levels, and solve the problems that matter to deliver outstanding business results. Both a visionary road map and practical guide, this book will help leaders:

  • Identify and communicate the organization’s true purpose
  • Set achievable priorities
  • Deliver greater customer value through more efficient processes
  • Build organization-wide problem solving capabilities
  • Develop personal clarity to become a more direct, purposeful, and successful leader

Eliminating ambiguity is the first step for leaders and organizations to achieve strategic goals. Learn how to gain the clarity needed to make better decisions, lead more effectively, and boost organizational performance.

When it comes to leading an outstanding organization, every great leader needs Clarity First.

A SIMPLE SOLUTION

Processes, in their broadest meaning, are a series of actions, changes, or functions that are strung together to produce a result.

They combine human and physical resources in various ways to produce different outcomes. A car is produced using a process that combines parts and labor in specific sequences on an assembly line. An appendectomy is performed using a process that combines medical staff and an operating room in a sequence of actions. All organizations can be thought of as a collection of processes. A process delivers a result. That is, it delivers an output, such as a product or service.

Think of process as a railroad engine. If the engine does not run properly, it does not matter how friendly the conductor acts or how attractive the passenger cars look, the train will still not move and the passengers will not pay their fares.

Process is the engine of clarity.

Everything a business does – in fact, everything in life – occurs as a result of processes. Yet few leaders overtly advocate for process to the extent needed for clarity.

I would argue that one of the most high-impact activities for a leader is to understand and improve the processes under his control.

The degree of detail that an individual needs about the processes that make work happen throughout the organization differs depending on the level at which he or she operates.

Clarity by itself does not make outstanding processes, but no process can reach outstanding levels without absolute clarity in its design, execution, and management.

Well-managed processes are:

  • Documented. Not only are the process steps captured, but so are the descriptions of how the work should be performed within each step.
  • Current. The documentation reflects the way the work should be performed today, not how it was performed last month.
  • Followed. Team members have been trained in the process, and adhere to it until the process is improved.
  • Consistently monitored. Process performance is measured against relevant key performance indicators.
  • Regularly improved. Processes that consistently meet KPI targets are analyzed to identify performance gaps with the goal of setting new, more aggressive targets, and identify process changes necessary to meet them.

Karen Martin, Clarity First

A NEXT STEP

Begin your journey toward greater process clarity in one area of your organization. Work on the processes in that area to learn about and improve your training methods for designing, documenting, training, measuring, and improving them.

Use the following six steps to guide your development of processes:

  • Identify and select the problem to be worked on
  • Analyze the problem
  • Generate potential solutions
  • Select and plan the best solution
  • Implement the solution
  • Evaluate the solution

Once you have identified a solution and find that it works, continue to use it, evaluating it periodically as needed, replacing it completely when it no longer works.

Pay close attention to the results you reap from greater clarity.

Excerpt taken from SUMS Remix 96-2, issued July 2018.


 

This is part of a weekly series posting excerpts from one of the most innovative content sources in the church world: SUMS Remix book excerpts for church leaders.

Each issue SUMS Remix takes a practical problem in the church and looks at it with three solutions; each solution is taken from a different book. Additionally, a practical action step is included with each solution.

As a church leader you get to scan relevant books based on practical tools and solutions to real ministry problems, not just by the cover of the book. Each post will have the edition number which shows the year and what number it is in the overall sequence. (SUMS Remix provides 26 issues per year, delivered every other week to your inbox). 

> > Subscribe to SUMS Remix <<

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ABOUT THE AUTHOR

VRcurator

VRcurator

Bob Adams is Auxano's Vision Room Curator. His background includes over 23 years as an associate/executive pastor as well as 8 years as the Lead Consultant for a church design build company. He joined Auxano in 2012.

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COMMENTS

What say you? Leave a comment!

Recent Comments
comment_post_ID); ?> I agree 100%, you can tell if a church is doing this it grows, if there's no growth there's poor leadership..
 
— Dennis Whiterock
 
comment_post_ID); ?> Great work Bubba! Its exciting to see how God has blessed your faithfulness over your lifetime into remarkable, fruitful, Kingdom expansion! Jesus DID say, "without Me you can do nothing!" (John 15:5). No surprise that He rewards "thick and thin" prayer with great fruitfulness! :)
 
— Mike Taylor
 
comment_post_ID); ?> I loved this presentation. It helped greatly as I organized an Outreach Ministry of The Shepherds Care. Thank you. Esther Callaham Mahgoube Emmanuel Pentecostal Church New Jersey
 
— Esther Mahgoube
 

Clarity Process

Three effective ways to start moving toward clarity right now.

How to Move People from the Sidelines to Full Engagement in Your Next Capital Campaign

My first memory of a capital campaign forms the image of a 2×3 foot poster neatly taped to a wall with a hand-drawn thermometer on it. I was ten years old and my church was raising $50,000 (an inconceivable sum and thus an insurmountable goal) to “save the camp.” I still remember my surprise when success was announced. What had I missed? Is a camp really worth $50,000? Somewhat awestruck I asked myself, “Who among us has that kind of money to spare?”

As a Vision Clarity Lead Navigator with Auxano, I also help clients with capital campaigns from a clarity first perspective. I’ve found that the two questions I asked myself as a ten-year-old get more sophisticated, but they don’t really change. Until our folks internalize why we are doing this project right now, they will be watching from the sidelines wondering why we’re talking about money (again) and who is going to step up.

A Clarity First, Vision-based Capital Campaign prioritizes why and how the project will advance your church’s mission. Follow the classic campaign principle to make the project clear, but make sure the vision that is driving it shines clearer. A clear and properly ordered connection between your vision and the project will not only help you reach your campaign goals, but it can also prevent the project from replacing the church’s vision. A building-first vision has long been a danger to the people of God and transforms a necessary provision of your vision into a significant obstacle. At worst, a congregation can lose its identity entirely and degenerate into a not-for-profit charity or construction company.

Vision Casting for a Campaign:

  • Frame the campaign in the context of God’s action in the history of the church.
  • Show how the project will help you advance the church’s mission.
  • Paint a vivid picture of the better future the project can help to create.
  • Connect your congregation emotionally with why we are doing this now.
  • Each person has a place in making the project happen.
  • Your mission is part of the larger Great Commission.

From three-minute conversations, to an entire sermon series, we want our folks to envision a better future and see how they can help make it happen.

Thinking back over the decades since my first memory of the $50,000 campaign to save the camp, I can see that I had no better ability as a ten-year-old to understand the real world value of $50,000 than I did a camp. However, if someone could have given me a glimpse into the future for me to see the role that camp was going to play in my spiritual formation (and thousands of others) over the following decades…the camp would have become priceless and $50,000 would have been transformed from an inconceivable sum into a mission-critical objective.

> Read more from Mike

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ABOUT THE AUTHOR

Mike Gammill

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COMMENTS

What say you? Leave a comment!

Recent Comments
comment_post_ID); ?> I agree 100%, you can tell if a church is doing this it grows, if there's no growth there's poor leadership..
 
— Dennis Whiterock
 
comment_post_ID); ?> Great work Bubba! Its exciting to see how God has blessed your faithfulness over your lifetime into remarkable, fruitful, Kingdom expansion! Jesus DID say, "without Me you can do nothing!" (John 15:5). No surprise that He rewards "thick and thin" prayer with great fruitfulness! :)
 
— Mike Taylor
 
comment_post_ID); ?> I loved this presentation. It helped greatly as I organized an Outreach Ministry of The Shepherds Care. Thank you. Esther Callaham Mahgoube Emmanuel Pentecostal Church New Jersey
 
— Esther Mahgoube
 

Clarity Process

Three effective ways to start moving toward clarity right now.