The Deliberate Practice of Reading, Explained
You need a particular kind of practice – deliberate practice – to develop expertise in reading.
ABOUT BOB ADAMS
Bob is an absolute fanatic about Guest Experiences, growing up watching his father serve customers at the gas station he built and operated for 44 years. Bob is continually connecting with corporate leaders in the customer experience world, learning and then translating practices for ChurchWorld. He writes, speaks, and consults on the topic frequently.
Vocationally, Bob has a dual role at Auxano, a clarity first consulting firm serving the church. As Vision Room Curator and Digital Engagement Leader he researches, edits, writes and publishes online content. As Guest Experience Navigator, he leverages his passion, providing Guest Perspective Evaluations and Guest Experience Blueprints.
Bob and his wife Anita have been married for 40 years. They have 4 children, 3 daughters-in-law, 1 son-in-law, and 5 grandchildren.
Less (Words) Is More (Impact)
by: Bob Adams
Less is more because more choices paralyze the thought process.
7 Things Disney’s New Attraction Can Teach Church Welcome Teams
Your team is THE most critical part of creating an Exceptional Guest Experience. They make your Guest Experience “real” every weekend!
What a Baseball Game Can Teach Us About Church Welcoming
by: Bob Adams
Church Guest Experience, Guest Experience, Jesse Cole, Savannah Bananas
I dare you to read about the Savannah Banana success story and not smile…and by the way, you will learn some EXCELLENT Guest Experience tips along the way.
Essential Reads for Better Guest Welcomes
by: Bob Adams
Church Guest Experiences, Guest Experience, Leaders are readers, Summer Beach Reading
Summer is a great time for reading – even if you’re not on vacation! Here’s a list of new and new-to-me books that will help improve your church’s Guest Experience.
How to Design an Exceptional Guest Experience
by: Bob Adams
Boot Camp, Church Guest Experience, Guest Experience, Guest Experience Boot Camp
The Guest Experience Boot Camp will introduce your team to developing powerful moments through design thinking because Designing Guest Experiences is more important than delivering guest services.
Leaders Should Know – and Tell – Their Organization’s Creation Story
by: Bob Adams
Bob Adams, Disneyland, Origin Story, Stories, Walt Disney, Will Mancini
As a leader, you should know more about the creation story of your organization than anyone on the planet. What are the circumstances—passions, problems, and people—surrounding how the organization got started to begin with?
The Timeless Call of Guest Engagement
by: Bob Adams
Bob Adams, Church Guest Experience, Guest Engagement, Guest Experience
Experience still matters – especially in ChurchWorld, where there is no “product” per se, but the outcome of the interactions with our Guests may be eternal.
Your Guests Need Presence, Not Just Proximity
by: Bob Adams
Bob Adams, Church Guest Experience, Guest Experience, Presence, Proximity
See that Guest approaching? As they draw closer, there is no more important person in the world. It’s time to move from proximity to presence.
How to DESIGN a Powerful Experience for First Time GUESTS
by: Bob Adams
Designing Guest Experiences is more important than delivering guest services.
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Recent Comments
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Amen!!
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Thank you so Much for this great article. It has open my eyes on where we have faltered and the things we need to work on. God can never indeed be the problem. It's us.
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Thanks for this information. It helps me begin to look at the church in a different light.
Clarity Process
Three effective ways to start moving toward clarity right now.
