3 Ways the iPhone Changed Leadership

Before we had kids, Kaye taught public school for eight years. When we found out we were having our first daughter, we decided she would take step away from teaching for several years. Her last day as a teacher (the first time around) was one day in June of 2007.

The first iPhone was released on June 29th that same year (more on that later).

After our daughters started going to school, Kaye decided to go back to teaching. She missed it and wanted to make an impact in that way again. She went back to the classroom in the fall of 2015.

While she was away from the classroom, the smartphone grew more and more ingrained into the culture and in the regular rhythms of how people live. I think if Kaye had been teaching through those years, she likely would not have noticed the changes in such a visible way, as she would have experienced them incrementally. But to go back to teaching after eight years off, the same eight years where the smartphone took deep root, was initially jarring.

Here are three changes Kaye noticed, as a teacher, after eight years off (the same eight years after the advent of the iPhone):

Speed of Communication

Before the smartphone, communication with parents and other teachers may take place over several days. An email would be sent and a day later the response would be sent back. The process was slower but also allowed people to spend more time formulating their responses and thinking about the implications of the decision. The smartphone has sped up decision-making. At times this is great and at times the result is decisions that are not been well-informed.

Expectations for Response

During the first eight years of Kaye’s teaching career parents emailed, and their expectation for response was within a day or so. When Kaye went back to teaching, and everyone had been using smartphones for several years, the expectation parents had on response time was exponentially higher. If some parents did not receive an answer back within a few hours, they assumed something was wrong – and not that Kaye was actually teaching a room full of kids. Our phones have trained us to expect faster responses. We both benefit from and can be enslaved by the heightened expectation for response time because of our phones.

Decreased Focus

While we love to believe we can multi-task, research continually proves we are not nearly as good at it as we think. Just google “multitasking makes you stupid” for a list of articles based on research, including one study that shows multitasking impacts your brain in a meeting more than smoking weed in a meeting would. Before the iPhone, the typical parent-teacher conference was different than it is now. You were able to get through 30 minutes of content and conversation in, well, in thirty minutes. Now those 30 minutes are often less focused. There is more “let me send this really quick to our babysitter,” or “my spouse is running late, let me check something really fast.” The smartphone on the table puts in everyone’s mind that this meeting can be interrupted at any moment, and thus lowers the effectiveness of it.

Are there benefits, though, Eric? Absolutely. When Kaye went back to teaching, she rarely had to run back to school to print something. It was on a doc on her phone. She could also easily check appointments, handle details in a quick text, and connect with other teachers in a group text.

But watching Kaye go back to teaching helped me realize that the phone has impacted us/ me more than we often realize.

> Read more from Eric.


 

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ABOUT THE AUTHOR

Eric Geiger

Eric Geiger

Eric Geiger is the Senior Pastor of Mariners Church in Irvine, California. Before moving to Southern California, Eric served as senior vice-president for LifeWay Christian. Eric received his doctorate in leadership and church ministry from Southern Seminary. Eric has authored or co-authored several books including the best selling church leadership book, Simple Church. Eric is married to Kaye, and they have two daughters: Eden and Evie. During his free time, Eric enjoys dating his wife, taking his daughters to the beach, and playing basketball.

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comment_post_ID); ?> Thank you for this information. I'm going to use this article to improve my work with the Lord.
 
— Abel Singbeh
 
comment_post_ID); ?> Thank you Ed for sharing your insights into the Church Growth Movement. I have my reservations with Church Growth models because it has done more damage than good in the Body of Christ. Over the years, western churches are more focused on results, formulas and processes with little or no emphasis on membership and church discipline. Pastors and vocational leaders are burnt out because they're overworked. I do believe that the Church Growth model is a catalyst to two destructive groups: The New Apostolic Reformation and the Emerging Church. Both groups overlap and have a very loose definition. They're both focus on contemporary worship, expansion of church brand (franchising), and mobilizing volunteering members as 'leaders' to grow their ministry. Little focus on biblical study, apologetics and genuine missional work with no agenda besides preaching of the gospel.
 
— Dave
 
comment_post_ID); ?> Thank you for sharing such a good article. It is a great lesson I learned from this article. I am one of the leaders in Emmanuel united church of Ethiopia (A denomination with more-than 780 local churches through out the country). I am preparing a presentation on succession planning for local church leaders. It will help me for preparation If you send me more resources and recommend me books to read on the topic. I hope we may collaborate in advancing leadership capacity of our church. God Bless You and Your Ministry.
 
— Argaw Alemu
 

Clarity Process

Three effective ways to start moving toward clarity right now.

Be a Better Leader By Being Story Driven

Storytelling embodies an approach that is well adapted to meet the deep challenges of leadership. Situations in which story impacts people across an organization include:

  • Persuading them to adopt an unfamiliar new idea
  • Charting a future course
  • Attracting the best talent
  • Instilling passion and discipline
  • Aligning individuals to work together
  • Calling everyone to continue believing in leadership through the unpredictable ups and downs

The underlying reason for the affinity between leadership and storytelling is simple: narrative, unlike abstraction and analysis, is inherently collaborative.

Storytelling helps leaders work with other individuals as co-participants, not merely as objects or underlings. Storytelling helps strengthen leaders’ connections with the world.

After all, isn’t this what all leaders need – a connection with people they are seeking to lead?

“The mistake people make is thinking the story is just about marketing. No, the story is the strategy. If you make your story better you make the strategy better.”

– Ben Horowitz

THE QUICK SUMMARY – Story Driven by Bernadette Jiwa

Every one of us—regardless of where we were born, how we were brought up, how many setbacks we’ve endured or privileges we’ve been afforded—has been conditioned to compete to win. Ironically, the people who create fulfilling lives and careers—the ones we respect, admire and try to emulate—choose an alternative path to success. They have a powerful sense of identity. They don’t worry about differentiating themselves from the competition or obsess about telling the right story. They tell the real story instead. Successful organizations and the people who create, build and lead them don’t feel the need to compete, because they know who they are and they’re not afraid to show us.

How about you?

What do you stand for?

Where are you headed and why?

What’s been the making of you?

What will make your career or company great?

You must be able to answer these questions if you want to build a great company, thriving entrepreneurial venture or fulfilling career. Whether you’re an individual or you’re representing an organization or a movement, a city or a country, Story Driven gives you a framework to help you consistently articulate, live and lead with your story. This book is about how to stop competing and start succeeding by being who you are, so you can do work you’re proud of and create the future you want to see.

A SIMPLE SOLUTION

Story is the emotion that makes your organization come to life in the eyes of your audience.

For most of human history, we communicated through the oral tradition. A person shared something with another person, and if it was interesting enough, they passed it on to a third person. And if it wasn’t, the message died then and there. It was survival of the fittest for messages.

In this environment, there’s one type of information that passed along most effectively: stories. Stories are memorable because they are emotionally resonant, and easy to take ownership of. The storyteller adopts the story in their own image, modifying it slightly, and passing it on. Storytelling arose not as a form of entertainment, but rather as a mechanism for communicating deeply held truths across societies. We don’t tell stories because we want to — we tell stories because they are essential.

The reason online social sharing, linking, and direct messaging so quickly became a core part of society is because it taps into an ancient need for humans to tell stories to each other, without an intermediary. People are once again passing on the information they see as most valuable, and discarding that which is not.

Organizations who are looking to reach their target audiences and connect with them need only look to the ancient form of the story to understand how best to engage people today. 

By failing to also see our narrative as part of our strategy, we’re missing the opportunity to get clear on our purpose, differentiate ourselves from the competition and create affinity with the right audience.

Before you write a line of code or a word of copy, before you apply for that promotion or plan your growth strategy, and before you create your next marketing campaign or send that email, you need to understand what’s driving your story. Where are the roots that will enable you to grow healthy branches that bear fruit? How will you show, not just tell? What promises are you intending to keep?

“Story” is frequently used as a tactic to attract the attention of our audience. We agonize for weeks over perfect taglines, choosing logo designs and articulating features and benefits, often without fully understanding how or even if those tactics (the things we spend most of our time doing) are helping us to get where we want to go.

The hardest part is not only working out the mission, vision, and values that are the foundation of your business, but also intentionally living them so you can achieve your goals. You have to begin by getting clear about why your business exists. The very act of questioning your purpose forces you to dig deeper. It invites you to clarity why you wanted to make that particular promise to those particular people in the first place and to create an action plan to deliver on it.

Clarity of intention is where your story starts. Whether it’s obvious to us or not, the businesses we are loyal to understand what they’re here to do.

When your business or organization is story driven, its aspirations and strategy are underpinned by a clear philosophy that deepens employee engagement and commitment, creates momentum, and drives innovation and customer loyalty, thus leading to to a solid plan for achieving success.

Having a story-driven strategy enables you to adapt in times of change because that your story is bigger than the scene that’s playing out in the moment.

Bernadette Jiwa, Story Driven

A NEXT STEP

As Auxano Navigators spend hundreds of hours each week serving churches across the country, they spend a lot of time helping churches find vision clarity. Much of that time, as you can imagine, is spent at the big picture level, not in the week-to-week details. It’s in the midst of slogging through the details of what announcements to make and what goes in the weekly bulletin and how all our activities get communicated that clarity is most needed.

In other words, once you have clarity in your understanding of God’s preferred future for your church, how do you make sure that clarity at the big picture level filter down to the details each week?

Auxano Founder Will Mancini thinks there are four things that you must know whenever you’re communicating in order to maintain clarity and craft effective communication.

Know your audience.

Any good communicator will tell you that you have to know your audience in order to communicate well. And while that’s certainly true, in the church, this carries another level of complexity. Each specific event or program that you want to communicate about may not apply to the entire church. Your first question should always be, “How can I get as close as possible to the primary audience?” Here’s what I mean: Let’s say your church is offering a series of classes for parents on raising kids with a strong faith foundation. Should you simply put something in the weekly bulletin and make an announcement? That’s not getting very close to your target audience, and you’re going to be communicating to people (singles, grandparents, etc.) to whom the communication does not apply. Instead, hand out a flyer regarding the classes to every parent as they pick up their kids from the children’s ministry on a Sunday morning. It would be best to schedule some extra workers that morning so they could have a short conversation with each parent about the class and its importance to parenting well. Now you’re communicating well. This kind of targeted, more personal interaction is much more effective than a scatter-shot announcement or bulletin blurb.

Know your message. 

You must, of course, be crystal clear about what you want to communicate. Apart from communicating the details clearly (what, when, where), you must always communicate the why. Why does this matter? And the answer to that question should always lead you right back to your vision. With clarity on your mission, values, strategy, and measures, you should leverage that clarity in all your week-to-week communication efforts. How does this specific event or program move us toward accomplishing our mission? Where does it fit within our strategy? If you don’t connect everything back to your vision, you will end up just communicating a disjointed calendar of events that have seemingly no connection to each other.

Know your context. 

Some people may call this politics or organizational history. You may want to argue and say, “That shouldn’t enter into how and what we communicate. If we’re doing what God has called us to do, then politics shouldn’t matter.” Maybe it would be easier to think of this not in terms of politics, but in terms of relationships. Who has a vested interest in what we’re communicating? Have we brought them into the loop? Have we gotten their input? If you proceed without asking these kinds of questions, it’s like obliviously strolling through a field of land mines. You want to communicate effectively, right? You want people to hear the true message, right? Why not remove any potential misunderstandings or hurt feelings before things get started? You actually have an opportunity to get buy-in from these key players before communicating more widely. So don’t think of it as bowing to organizational politics, think of it as intentional vision-casting and inviting people to be a part of moving the church forward. Trust me, you’ll be glad you took the time to do it right.

Know your place. 

This is a special note for those of you that help to craft church communication from a seat other than the lead pastor’s chair. You need to understand that although you may be responsible for putting together the communication plan for different church initiatives, you are not the lead pastor. So don’t try to be something you’re not. If you’ve put together a strategically beautiful plan (in your humble opinion) that your lead pastor doesn’t agree with, be willing to change it. Of course, make your case as to why the plan is solid, but in the end, always defer. This is the only way for the organization to work well in the long run. I’ve seen too many communications people that try to bring about organizational change through their role in ways that only end up hurting the church.

If you keep these four things in mind, you’ll craft communication that’s much more effective in generating movement toward accomplishing your church’s mission. And isn’t that what it’s all about?

Stop and identify one leadership moment in the next five days in which you can live story-driven. Using Mancini’s four clarity pillars, answer these four questions as you prepare to lead with story:

  • Who is my primary audience?
  • What is my central message?
  • Where are the landmines of context?
  • How does my role impact this moment?

Excerpt taken from SUMS Remix 94-1, issued June 2018.


 

This is part of a weekly series posting excerpts from one of the most innovative content sources in the church world: SUMS Remix book excerpts for church leaders.

Each issue SUMS Remix takes a practical problem in the church and looks at it with three solutions; each solution is taken from a different book. Additionally, a practical action step is included with each solution.

As a church leader you get to scan relevant books based on practical tools and solutions to real ministry problems, not just by the cover of the book. Each post will have the edition number which shows the year and what number it is in the overall sequence. (SUMS Remix provides 26 issues per year, delivered every other week to your inbox). 

> > Subscribe to SUMS Remix <<

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ABOUT THE AUTHOR

VRcurator

VRcurator

Bob Adams is Auxano's Vision Room Curator. His background includes over 23 years as an associate/executive pastor as well as 8 years as the Lead Consultant for a church design build company. He joined Auxano in 2012.

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COMMENTS

What say you? Leave a comment!

Recent Comments
comment_post_ID); ?> Thank you for this information. I'm going to use this article to improve my work with the Lord.
 
— Abel Singbeh
 
comment_post_ID); ?> Thank you Ed for sharing your insights into the Church Growth Movement. I have my reservations with Church Growth models because it has done more damage than good in the Body of Christ. Over the years, western churches are more focused on results, formulas and processes with little or no emphasis on membership and church discipline. Pastors and vocational leaders are burnt out because they're overworked. I do believe that the Church Growth model is a catalyst to two destructive groups: The New Apostolic Reformation and the Emerging Church. Both groups overlap and have a very loose definition. They're both focus on contemporary worship, expansion of church brand (franchising), and mobilizing volunteering members as 'leaders' to grow their ministry. Little focus on biblical study, apologetics and genuine missional work with no agenda besides preaching of the gospel.
 
— Dave
 
comment_post_ID); ?> Thank you for sharing such a good article. It is a great lesson I learned from this article. I am one of the leaders in Emmanuel united church of Ethiopia (A denomination with more-than 780 local churches through out the country). I am preparing a presentation on succession planning for local church leaders. It will help me for preparation If you send me more resources and recommend me books to read on the topic. I hope we may collaborate in advancing leadership capacity of our church. God Bless You and Your Ministry.
 
— Argaw Alemu
 

Clarity Process

Three effective ways to start moving toward clarity right now.

The Real Reasons Your Search Process is Taking Too Long

I wish I had objective data on the length of time between pastors. I can say anecdotally the time is much longer than it used to be. A whole lot longer.

To be clear, I know we cannot presume on the call of God. I get that. But, all things considered, more and more churches are struggling because they are going longer periods of time without a pastor. Attendance often declines. Budget giving often declines. Morale often declines.

So why are search committees and appointment processes (I will refer to all search entities as search committees for simplicity) taking so much longer? I see six clear reasons.

  1. There are no longer ready-made networks to provide a steady supply of pastors for churches. Denominations and other networks could provide a list of names in the past, many of whom could fit most churches in that network. Today, churches are different more than uniform. Communities are more diverse. The “denominationally-groomed-and-ready” pastor just does not exist today.
  2. Search committees are often poorly equipped to find pastors. They typically do not know the right places to go and the right people to ask. They don’t have time to devote to seeking applicants and culling through resumes. Most don’t know the profile of a best qualified applicant.
  3. Search committees often still use old paradigms. Advertise in denominational or network publications. Wait for a flood of resumes to arrive with mostly unqualified candidates. Go to a candidate’s church to hear a sermon. Go through resumes one by one in an excruciatingly slow and painful process. Wait. Wait. Wait.
  4. Many search committees don’t use a search firm. I’ve heard all the reasons not to do so. Some think it costs too much. But most churches save a lot of money and time using a search firm. For example, during prolonged interim periods church giving usually declines—which can lead to financial struggles. Other churches think the search firm chooses the pastors for them. No, the search firm finds qualified candidates for the church to choose
  5. Search committees often represent a cross section of the church rather than the most qualified members. I understand the sentiment to have every group in the church represented. Unfortunately, such representation is not often commensurate with qualification. And an unqualified search committee is most often a slow search committee.
  6. Some search committees and churches don’t think it is spiritual to find a new pastor too quickly. In most cases, a church should be able to get a new pastor in six months or less. God is really able to work that punctually. There is nothing inherently spiritual about taking a year or two years or more finding a new pastor. In fact, in many cases it is really bad stewardship to take that long.

Many churches are simply taking too long to find a new pastor.

As a consequence, many congregations are struggling without a leader to guide them.

> Read more from Thom.


 

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ABOUT THE AUTHOR

Thom Rainer

Thom Rainer

Thom S. Rainer is the founder and CEO of Church Answers, an online community and resource for church leaders. Prior to founding Church Answers, Rainer served as president and CEO of LifeWay Christian Resources. Before coming to LifeWay, he served at The Southern Baptist Theological Seminary for twelve years where he was the founding dean of the Billy Graham School of Missions and Evangelism. He is a 1977 graduate of the University of Alabama and earned his Master of Divinity and Ph.D. degrees from The Southern Baptist Theological Seminary.

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COMMENTS

What say you? Leave a comment!

Recent Comments
comment_post_ID); ?> Thank you for this information. I'm going to use this article to improve my work with the Lord.
 
— Abel Singbeh
 
comment_post_ID); ?> Thank you Ed for sharing your insights into the Church Growth Movement. I have my reservations with Church Growth models because it has done more damage than good in the Body of Christ. Over the years, western churches are more focused on results, formulas and processes with little or no emphasis on membership and church discipline. Pastors and vocational leaders are burnt out because they're overworked. I do believe that the Church Growth model is a catalyst to two destructive groups: The New Apostolic Reformation and the Emerging Church. Both groups overlap and have a very loose definition. They're both focus on contemporary worship, expansion of church brand (franchising), and mobilizing volunteering members as 'leaders' to grow their ministry. Little focus on biblical study, apologetics and genuine missional work with no agenda besides preaching of the gospel.
 
— Dave
 
comment_post_ID); ?> Thank you for sharing such a good article. It is a great lesson I learned from this article. I am one of the leaders in Emmanuel united church of Ethiopia (A denomination with more-than 780 local churches through out the country). I am preparing a presentation on succession planning for local church leaders. It will help me for preparation If you send me more resources and recommend me books to read on the topic. I hope we may collaborate in advancing leadership capacity of our church. God Bless You and Your Ministry.
 
— Argaw Alemu
 

Clarity Process

Three effective ways to start moving toward clarity right now.

Is Your Mission Accomplishing Anything? 7 Ways to Know For Sure

The Auxano team gathers each month by ZOOM videoconference to tell stories and celebrate how God is working through our Navigators and support staff members. One of our recent calls was particularly meaningful.

River Oak Community Church Senior Pastor, Heath Burris, kicked off our time together by sharing from his heart about the impact of working with Auxano Lead Navigator Jim Randall. He also described the tangible results of the Vision Framing process for his Chesapeake, Virginia church. It was a great moment for the entire staff to celebrate how God continues to use our efforts in creating breakthrough clarity for church teams to realize their vision.

Here are seven statements that signal mission accomplishment for everyone on the Auxano Team:

“We can learn from other ministries, but we have to be us. This vision frame is who we are and nobody else.” Heath’s words in referring to the unique expression of ROCC’s vision, resulting from the Vision Framing process. He ultimately chose to engage Auxano after visiting 20+ churches and studying every one of their models of ministry.

“I love seeing those colors… those are OUR colors.” Spoken as their vision frame was on the screen. The Auxano Brand Architecture team designed an entirely new logo as a visual expression of the River Oak vision.

“The building is now a tool to accomplishing our bigger discipleship vision.” Describing the newfound “upper room” clarity of visionary communication during their recent groundbreaking ceremony.

“It is a joy to my heart when I hear someone use our mission or see them sign an email with those words.” Auxano believes that redemptive movement happens when every church member excitedly lives the mission of their church and naturally uses the words as a result.

I have new found confidence in how I am leading and even in my preaching.” Every Pastor can, and should, be an everyday visionary, leading out of their unique missional call in moments large and small.

“[The Vision Frame] allows me to have a filter in all of our hiring.” A deeply held, and broadly shared, articulation of the church culture provides a new lens for every critical decision, including bringing new people to the team.

“We can clearly see who on the team really believes in this vision.” Not everyone at the leadership table is there for the same reason, and team synergy suffers as a result. The clarity process allows for differences in the vision to ultimately be reconciled as a conflict of calling, instead of becoming a divisive conflict between people.

To learn more about addressing the leadership challenges at your church through the Auxano Vision Framing process, schedule a discovery call with a Lead Navigator here.

> Read more from Bryan.


 

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ABOUT THE AUTHOR

Bryan Rose

Bryan Rose

As Lead Navigator for Auxano, Bryan Rose has a strong bias toward merging strategy and creativity within the vision of the local church and has had a diversity of experience in just about every ministry discipline over the last 12 years. With his experience as a multi-site strategist and campus pastor at a 3500 member multi-campus church in the Houston Metro area, Bryan has a passion to see “launch clarity” define the unique Great Commission call of developing church plants and campus, while at the same time serving established churches as they seek to clarify their individual ministry calling. Bryan has demonstrated achievement as a strategic thinker with a unique ability to infuse creativity into the visioning process while bringing a group of people to a deep sense of personal ownership and passion.

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COMMENTS

What say you? Leave a comment!

Recent Comments
comment_post_ID); ?> Thank you for this information. I'm going to use this article to improve my work with the Lord.
 
— Abel Singbeh
 
comment_post_ID); ?> Thank you Ed for sharing your insights into the Church Growth Movement. I have my reservations with Church Growth models because it has done more damage than good in the Body of Christ. Over the years, western churches are more focused on results, formulas and processes with little or no emphasis on membership and church discipline. Pastors and vocational leaders are burnt out because they're overworked. I do believe that the Church Growth model is a catalyst to two destructive groups: The New Apostolic Reformation and the Emerging Church. Both groups overlap and have a very loose definition. They're both focus on contemporary worship, expansion of church brand (franchising), and mobilizing volunteering members as 'leaders' to grow their ministry. Little focus on biblical study, apologetics and genuine missional work with no agenda besides preaching of the gospel.
 
— Dave
 
comment_post_ID); ?> Thank you for sharing such a good article. It is a great lesson I learned from this article. I am one of the leaders in Emmanuel united church of Ethiopia (A denomination with more-than 780 local churches through out the country). I am preparing a presentation on succession planning for local church leaders. It will help me for preparation If you send me more resources and recommend me books to read on the topic. I hope we may collaborate in advancing leadership capacity of our church. God Bless You and Your Ministry.
 
— Argaw Alemu
 

Clarity Process

Three effective ways to start moving toward clarity right now.

Three Leadership Lessons from Timothy & Paul

As leaders we cannot successfully walk through ministry alone. We must be connected to people who are ahead of us in the journey, people who are right behind us, and people who are walking alongside us.

Paul described this kind of multigenerational mentoring relationship in 2 Timothy 2:2: “You have heard me teach things that have been confirmed by many reliable witnesses. Now teach these truths to other trustworthy people who will be able to pass them on to others” (NLT).

Paul and Timothy modeled three kinds of relationships all Christian leaders need in order to grow and serve effectively. Their relationship showed us that:

1. We need a spiritual father.

Paul calls Timothy “my true son in the faith” in 1 Timothy 1:2 (NLT). We first meet Timothy in Acts 16 when Paul is heading out on his second missionary journey. He stops in Lystra to pick up the young disciple who accompanies him, assists him, and serves as a sort of apprentice under him. Paul becomes a spiritual father to Timothy.

My heart hurts as I see the number of young pastors and leaders who are enthusiastically serving with big dreams but lack spiritual fathers. I’ve been fortunate: I’ve had many spiritual fathers in my life—from my biological father to other Christian leaders who have taken me under their wings. I wouldn’t be where I am without them.

I believe we can learn and be mentored from people who died long ago. For example, I recommend that at least 25% of a church leader’s reading be spent in pre-Reformation era writings and another 25% from the Reformation to the modern missionary age. Another 25% of our reading should be drawn from the generation just previous to ours, and only the remaining 25% should come from contemporary authors. We need to hear from voices that have gone on before us. Those voices connect us to centuries of church history. We must always be learning from our past.

2. We need to be a model for others.

We need to be an example of what mature ministry looks like. In Paul’s second letter to Timothy, he points out that, “You, Timothy, certainly know what I teach, and how I live, and what my purpose in life is. You know my faith, my patience, my love, and my endurance” (2 Timothy 3:10-11 NLT). Paul provides Timothy with a powerful example for the younger leader to emulate. Timothy knows Paul. He’s watched him. He’s seen how Paul handles the challenges of ministry. We don’t just need a “Paul” in our lives, we need to be a “Paul” to others.

3. We need a partner.

In Romans 16:21, you’ll find that Paul’s relationship with Timothy has changed. Paul writes, “Timothy, my fellow worker, sends you his greetings” (NLT). Timothy has gone from being a son to a student and now to being a colleague and a co-laborer.

We spend plenty of time desiring and praying for more laborers, but perhaps not enough time investing in those with the potential to become our partners in the mission.

Do you have partners in the mission who cheer you on? Do you have other Christian leaders that you can lean on during tough times? Timothy became that for Paul because, for years, Paul had served as a spiritual father and a model for Timothy. Maybe one of the reasons so many pastors feel so alone in ministry today is that they haven’t spent enough time investing in younger leaders.

We need to follow the examples of Timothy and Paul. We need a spiritual father, and we need to be one for the next generation. We also need to partner with others so that we can serve more effectively and finish the race.

> Read more from Rick.


 

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ABOUT THE AUTHOR

Rick Warren

Rick Warren

Rick Warren is the founding pastor of Saddleback Church in Lake Forest, Calif., one of America's largest and most influential churches. Rick is author of the New York Times bestseller The Purpose Driven Life. His book, The Purpose Driven Church, was named one of the 100 Christian books that changed the 20th century. He is also founder of Pastors.com, a global Internet community for pastors.

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COMMENTS

What say you? Leave a comment!

Recent Comments
comment_post_ID); ?> Thank you for this information. I'm going to use this article to improve my work with the Lord.
 
— Abel Singbeh
 
comment_post_ID); ?> Thank you Ed for sharing your insights into the Church Growth Movement. I have my reservations with Church Growth models because it has done more damage than good in the Body of Christ. Over the years, western churches are more focused on results, formulas and processes with little or no emphasis on membership and church discipline. Pastors and vocational leaders are burnt out because they're overworked. I do believe that the Church Growth model is a catalyst to two destructive groups: The New Apostolic Reformation and the Emerging Church. Both groups overlap and have a very loose definition. They're both focus on contemporary worship, expansion of church brand (franchising), and mobilizing volunteering members as 'leaders' to grow their ministry. Little focus on biblical study, apologetics and genuine missional work with no agenda besides preaching of the gospel.
 
— Dave
 
comment_post_ID); ?> Thank you for sharing such a good article. It is a great lesson I learned from this article. I am one of the leaders in Emmanuel united church of Ethiopia (A denomination with more-than 780 local churches through out the country). I am preparing a presentation on succession planning for local church leaders. It will help me for preparation If you send me more resources and recommend me books to read on the topic. I hope we may collaborate in advancing leadership capacity of our church. God Bless You and Your Ministry.
 
— Argaw Alemu
 

Clarity Process

Three effective ways to start moving toward clarity right now.

Lessons in Leadership from the U.S. Military: Become a Leader of Leaders

Following the 9/11 attacks, the U.S. military accelerated the ongoing and gradual process of searching for the best people available to lead – regardless of sex. As a result, female career military officers began to advance into very visible leadership roles: the first female combat pilot in the U.S. Navy, the first female in U.S. history to command in combat at the strategic level, and the first woman in U.S. military history to assume the rank of a four-star general.

They didn’t want to be “female leaders”—they just wanted to lead.

These women were wives, daughters, mothers and sisters. But they were also military leaders, warriors, academics and mentors in their own right.

As the military has evolved to develop an appreciation for the potential of women to serve in the most challenging of positions, it is also time for the American public to see these women for what they bring to the fight: brains, strength and courage.

They are leaders.

No one does leader development better than the military. Behind winning our nation’s wars, its primary purpose is to develop leaders. This happens through organized leader development programs, like institutional schooling and courses, but mostly through personal interaction and example. It’s the unit-level leaders out there who are making the critical impact in our armed forces.

Falling between Armed Forces Day (the third Saturday in May) and Memorial Day (the last Monday in May), this SUMS Remix honors three female leaders who demonstrated principles of leadership development that all leaders will find helpful in leading their own organizations.

THE QUICK SUMMARY – A Higher Standard by Ann Dunwoody

On June 23, 2008, President George W. Bush nominated Ann Dunwoody as a four-star general in the US Army-the first time a woman had ever achieved that rank. The news generated excitement around the world. Now retired after nearly four decades in the Army, Dunwoody shares what she learned along the way, from her first command leading 100 soldiers to her final assignment, in which she led a 60 billion dollar enterprise of over 69,000 employees, including the Army’s global supply chain in support of Iraq and Afghanistan.

What was the driving force behind Dunwoody’s success? While her talent as a logistician and her empathy in dealing with fellow soldiers helped her rise through the ranks, Dunwoody also realized that true leaders never stop learning, refining, growing, and adapting.

In A Higher Standard, Dunwoody details her evolution as a soldier and reveals the core leadership principles that helped her achieve her historic appointment. Dunwoody’s strategies are applicable to any leader, no matter the size or scope of the organization. Packed with guiding principles, A Higher Standard offers practical, tactical advice that everyone can use to lead and achieve with maximum success.

A SIMPLE SOLUTION

It’s happened once again. You’ve lost a key leader and find yourself filling in and doing things you know you shouldn’t be doing. So, once again, you promise yourself that this year will be different. You’re going to conquer the challenge of leadership development and build a deep leadership bench- a pipeline for developing leaders – for your ministry. But what practical next step can you take to really build a church leadership pipeline?

Why is leadership development a reoccurring problem for so many? In short, it’s a lack of intentionality.  We know leadership development is important, but few leaders integrate it into their weekly routine. And even fewer develop an intentional plan that ensures an ongoing reproduction of leaders. It’s just too easy to be distracted by the urgent and allow the development of leaders to take a back seat to everything else. We feel stuck and we’re too busy to develop leaders, but we need more leaders to get all the work done.

Our legacy will be measured by the depth and quality of the leaders we develop.

One of the most important jobs a senior leader has is to develop leaders or to “build the bench.” It is common in sports to “build the bench,” where a versatile bench is often the determining factor in whether a team survives the rigors of a demanding season while building a team for the future. In your organization, do you have “players” ready to step in when inevitable changes occur?

The temptation is to put building a bench on hold while focusing on imperative day-to-day duties. Without consciously taking time to build your bench, you run the risk of hurting your organization for generations.

Beyond the structured leadership program there’s an informal mentoring process that truly makes the Army special. The most important leadership lessons I learned throughout my career came directly from someone who took the time to teach, coach, and share ideas with me. Sometimes it happened in a classroom or a war zone, but just as often it happened during a run or at dinner.

I had many great role models at crucial stages of my career. They helped develop me – and countless other soldiers – without bullying tactics. They didn’t care about my gender – they cared about me. They pushed me physically and challenged me mentally. In the military, you can’t achieve your best without sound mind and body. Most important, they put their faith in me and put me on the bench.

Ann Dunwoody, A Higher Standard

A NEXT STEP

One of the most fundamental things you must do in a growing church is to build a culture of leadership development. If you wait until the need is pressing then you are already behind. Talk, pray, prepare, and lead as if God is going to bring growth. Doing so will cause you to work with your current leaders to begin producing new leaders for the future.

To understand your current state of leadership development, download this Leadership Development Assessment and complete it. Review your score and evaluate it in the categories listed.

 

The following quote from the U.S. Army Field Manual on Leader Development serves as a good conclusion, reminder, and challenge for you and your church:

Army leaders are the competitive advantage the Army possesses that technology cannot replace nor be substituted by advanced weaponry and platforms. Today’s Army demands trained and ready units with agile, proficient leaders. Developing our leaders is integral to our institutional success today and tomorrow. It is an important investment to make for the future of the Army because it builds trust in relationships and units, prepares leaders for future uncertainty, and is critical to readiness and our Army’s success.

Excerpt taken from SUMS Remix 93-3, released May 2018.


 

This is part of a weekly series posting excerpts from one of the most innovative content sources in the church world: SUMS Remix book excerpts for church leaders.

Each issue SUMS Remix takes a practical problem in the church and looks at it with three solutions; each solution is taken from a different book. Additionally, a practical action step is included with each solution.

As a church leader you get to scan relevant books based on practical tools and solutions to real ministry problems, not just by the cover of the book. Each post will have the edition number which shows the year and what number it is in the overall sequence. (SUMS Remix provides 26 issues per year, delivered every other week to your inbox). 

> > Subscribe to SUMS Remix <<

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ABOUT THE AUTHOR

VRcurator

VRcurator

Bob Adams is Auxano's Vision Room Curator. His background includes over 23 years as an associate/executive pastor as well as 8 years as the Lead Consultant for a church design build company. He joined Auxano in 2012.

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COMMENTS

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Recent Comments
comment_post_ID); ?> Thank you for this information. I'm going to use this article to improve my work with the Lord.
 
— Abel Singbeh
 
comment_post_ID); ?> Thank you Ed for sharing your insights into the Church Growth Movement. I have my reservations with Church Growth models because it has done more damage than good in the Body of Christ. Over the years, western churches are more focused on results, formulas and processes with little or no emphasis on membership and church discipline. Pastors and vocational leaders are burnt out because they're overworked. I do believe that the Church Growth model is a catalyst to two destructive groups: The New Apostolic Reformation and the Emerging Church. Both groups overlap and have a very loose definition. They're both focus on contemporary worship, expansion of church brand (franchising), and mobilizing volunteering members as 'leaders' to grow their ministry. Little focus on biblical study, apologetics and genuine missional work with no agenda besides preaching of the gospel.
 
— Dave
 
comment_post_ID); ?> Thank you for sharing such a good article. It is a great lesson I learned from this article. I am one of the leaders in Emmanuel united church of Ethiopia (A denomination with more-than 780 local churches through out the country). I am preparing a presentation on succession planning for local church leaders. It will help me for preparation If you send me more resources and recommend me books to read on the topic. I hope we may collaborate in advancing leadership capacity of our church. God Bless You and Your Ministry.
 
— Argaw Alemu
 

Clarity Process

Three effective ways to start moving toward clarity right now.

Successful Scheduling Using Reality, Not Rules

Over the course of my working years, I’ve run the gamut of various jobs. In the world of 9-5 jobs, I’ve stocked shelves, worked in a machine shop, worked in a funeral home, team leader for the 2000 Census Bureau, and director in a large publishing/resource company. In ministry, I’ve served as a youth minister, single adult pastor, education minister, church planter, pastor of established churches, consultant, conference speaker, and currently as a director with the Baptist World Alliance. Each position gave me the opportunity for personal success and ministry fruitfulness. But, at every turn, it requires discipline.

Sometimes, I had it. Many times, I did not.

In this new season of work with the BWA, I’m covering a lot of territory in both my work responsibilities and in my travel geographically. To maintain my sanity, I’m moving into a more intentional schedule of life. It’s not perfect and I’ll adapt it along the way. Knowing that we’re all looking for a life hack that will increase our effectiveness, here’s my latest go at scheduling for success.

Daily Schedule:

  • Rise early for exercise, private devotions, and writing. The older I’m getting, the closer to 5:15am I awake. For exercise, I currently aim for either cycling (four-eight miles) or just grab my jump rope (can get in 500+ jumps in no time).
  • Get ready. Even though I office from home, I get ready because it sets me into work mode.
  • Make a list. Whatever I need to do, I decide to get it done. As others have said, eat the frog first.
  • Tackle the first round of emails for staff issues.
  • Late mornings are for phone calls and emails to church leaders.
  • Short lunch break.
  • Early afternoon is all about logistics for upcoming trips or events.
  • Late afternoon is the time to return emails, phone calls, and reading.

Project management: Asana is my go-to for project management. I use Evernote to keep up with random information when it comes up. It allows me to have it digitally and not transfer from handwritten to digital everyday.

Meetings: Given my current work, meetings happen with pastors and church leaders at various times. However, it’s usually coffee shop or lunch meetings. Meetings with people trump logistical work. My advantage is that I work from anywhere so my laptop can come with me along with Asana, Evernote, and all the rest of the World Wide Web.

Reading:

  • Daily reading includes websites on world news, what’s happening in the church, life among the Baptist family, and blogs by church thought leaders.
  • Weekly reading focuses on the major topics are ministry leadership, business leadership, financial advancement, and missiology.
  • Monthly reading is for fun. I have a novel going but I use the entertaining reading generally for flights (becoming more numerous) or off days.

When travel happens: I will generally take two domestic trips a month and three or four international trips a year. Obviously, this throws all of my schedule up in the air. But because I work remotely, I maintain a semblance of my schedule no matter where I am in the world. It is tough but doable.

Walk away: I need to physically walk away sometimes. It is for both a break and for clarity. Often, it is is just to get the blood pumping. But sometimes it is to clear the mental cobwebs.

… and now for one bonus idea that will help pull it all together …

The key is to be intentional instead of being legalistic.
No one but the leader of a large organization that has an untold number of minions can have any control over their schedule. Even then, it’s an illusion. As my friend Brian Daniel said to me once, “Anyone who has your email address is your boss.” It’s true in so many ways so be intentionally flexible with yourself and people. Be intentionally focused on what you want to accomplish. Be intentionally willful about the vision for your work. Intentionality is not the same as rigid legalism. Use your work to help the people involved. Never use people to get your work done. Then, you’ll find your way on a clear path of a successful personal schedule.

> Read more from Philip.


 

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ABOUT THE AUTHOR

Philip Nation

Philip Nation

serve as the Director of Advancement and Global Impact Churches with the Baptist World Alliance and frequently speak at churches and conferences. I earned a Master of Divinity from Beeson Divinity School and a Doctor of Ministry from Southeastern Baptist Theological Seminary. In 2010-2012, I was the national spokesperson for the Back to Church Sunday campaign from Outreach. Over the years, I’ve served as a pastor, minister of education, and a church planter. My latest published work is the video-based Bible study Pursuing Holiness: Applications from James. In 2016, I published Habits for Our Holiness: How the Spiritual Disciplines Grow Us Up, Draw Us Together, and Send Us Out with Moody Publishers. I’ve coauthored two other books: Compelled: Living the Mission of God and Transformational Discipleship: How People Really Grow. I was also the general editor of The Mission of God Study Bible. Along the way, I have written the small-group studies Storm Shelter: Psalms of God’s Embrace, Compelled by Love: The Journey to Missional Living and Live in the Word, plus contributed to The Great Commission Resurgence: Fulfilling God’s Mandate in Our Lifetime.

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COMMENTS

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Recent Comments
comment_post_ID); ?> Thank you for this information. I'm going to use this article to improve my work with the Lord.
 
— Abel Singbeh
 
comment_post_ID); ?> Thank you Ed for sharing your insights into the Church Growth Movement. I have my reservations with Church Growth models because it has done more damage than good in the Body of Christ. Over the years, western churches are more focused on results, formulas and processes with little or no emphasis on membership and church discipline. Pastors and vocational leaders are burnt out because they're overworked. I do believe that the Church Growth model is a catalyst to two destructive groups: The New Apostolic Reformation and the Emerging Church. Both groups overlap and have a very loose definition. They're both focus on contemporary worship, expansion of church brand (franchising), and mobilizing volunteering members as 'leaders' to grow their ministry. Little focus on biblical study, apologetics and genuine missional work with no agenda besides preaching of the gospel.
 
— Dave
 
comment_post_ID); ?> Thank you for sharing such a good article. It is a great lesson I learned from this article. I am one of the leaders in Emmanuel united church of Ethiopia (A denomination with more-than 780 local churches through out the country). I am preparing a presentation on succession planning for local church leaders. It will help me for preparation If you send me more resources and recommend me books to read on the topic. I hope we may collaborate in advancing leadership capacity of our church. God Bless You and Your Ministry.
 
— Argaw Alemu
 

Clarity Process

Three effective ways to start moving toward clarity right now.

Don’t Settle for a “Lesser Than” Vision

I was talking to our church staff recently about a counterintuitive idea. At least, it’s counterintuitive to many: the higher the standards, the stronger the team.

Why is that counterintuitive? Because we tend to think that raising our standards will thin the ranks and weaken what we have. We feel the need to accommodate people, not challenge them.

So here we are, attempting to cast the vision for Christ’s mission in our deeply fallen world, to live lives individually and collectively that serve the least and reach the lost, to kick at the darkness until it bleeds daylight…

… and what do we do?

We lower the bar on all things related to the cause of Christ and, as a result, we train people to minimize the significance of it or blow it off entirely.

Consider the following comparison:

A youth soccer team coach tells a parent that if their child misses practice before a game, they won’t play that week. Period. And if their child misses more than three practices, they are off the team.

The effect on the parent?

They move heaven and earth to never miss a practice.

Let’s say that same parent is a volunteer with their church’s children’s ministry. They consistently arrive late, cancel at the last minute or, if they do show up, are unprepared.

The response of the children’s ministry leader?

There often isn’t one. The idea is that every volunteer is doing them a favor by even feigning to serve.

The effect on the parent?

They continue to treat volunteering as unimportant and inconsequential.

Here’s our fear: if we raise our standards and enforce them, we will lose people. And, no doubt, that is true. But did you really ever “have” them to begin with? No. You will lose the ones who were already demonstrating a lack of commitment. But the people you do “have” who are open to the challenge will begin to take the cause of Christ more seriously. And they should. The church is the hope of the world; youth soccer is not. Yet we treat soccer like it is and the church like recreation.

That must change.

We must remember that there is no greater cause than the cause of Christ. We must cast the vision of that reality to those we lead. We must hold them, and ourselves, to the highest standards of commitment and excellence.

Which means the goal cannot be to accommodate,

… but to disciple.

> Read more from James Emery White.


 

Connect with an Auxano Navigator to learn how to not “settle” for a lesser vision.

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ABOUT THE AUTHOR

James Emery White

James Emery White

James Emery White is the founding and senior pastor of Mecklenburg Community Church in Charlotte, NC, and the ranked adjunctive professor of theology and culture at Gordon-Conwell Theological Seminary, which he also served as their fourth president. He is the founder of Serious Times and this blog was originally posted at his website www.churchandculture.org.

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COMMENTS

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Recent Comments
comment_post_ID); ?> Thank you for this information. I'm going to use this article to improve my work with the Lord.
 
— Abel Singbeh
 
comment_post_ID); ?> Thank you Ed for sharing your insights into the Church Growth Movement. I have my reservations with Church Growth models because it has done more damage than good in the Body of Christ. Over the years, western churches are more focused on results, formulas and processes with little or no emphasis on membership and church discipline. Pastors and vocational leaders are burnt out because they're overworked. I do believe that the Church Growth model is a catalyst to two destructive groups: The New Apostolic Reformation and the Emerging Church. Both groups overlap and have a very loose definition. They're both focus on contemporary worship, expansion of church brand (franchising), and mobilizing volunteering members as 'leaders' to grow their ministry. Little focus on biblical study, apologetics and genuine missional work with no agenda besides preaching of the gospel.
 
— Dave
 
comment_post_ID); ?> Thank you for sharing such a good article. It is a great lesson I learned from this article. I am one of the leaders in Emmanuel united church of Ethiopia (A denomination with more-than 780 local churches through out the country). I am preparing a presentation on succession planning for local church leaders. It will help me for preparation If you send me more resources and recommend me books to read on the topic. I hope we may collaborate in advancing leadership capacity of our church. God Bless You and Your Ministry.
 
— Argaw Alemu
 

Clarity Process

Three effective ways to start moving toward clarity right now.

Great Teams Have These 5 Characteristics

Who’s your favorite team in the NFL? How’d they do last season?

Are you proud or was it painful?

I know… we all want to win. Of course, we do. Who wakes up and thinks, I hope we lose?

Your church team is no different. It’s God’s church and His purpose, so positive results are important. As long as it’s all about Jesus and not so much about us, let’s press the pedal to the metal.

I acknowledge that we might sometimes measure long-term success differently than God does. For example, we can all agree that the Great Commission calls us to reach more people and help them mature in their faith. But I don’t think that we get to determine how large our churches become. I think that’s up to the sovereignty of God and the power of the Holy Spirit.

As long as we acknowledge that, we can invest ourselves deeply into the mission of successful church leadership. And your church team, your staff, make all the difference.

  • Your vision determines the direction you go.
  • Your structure and strategy determine the path you take.
  • Your staff determine if you get there.

Your staff (your team) may be paid staff or volunteer. And the fullest scope of your team includes all your volunteers.

(This post will lean toward your paid staff team, but again, ultimately includes many more people.)

For your team to get along and perform well, the overall environment needs to be healthy. As a rule, toxic teams do not win, and if they do, they don’t win for long.

Five indicators of a healthy team:

  1. Trust and morale is high.
  2. Insecurity and politics are low.
  3. Honesty and ownership about flaws and problems is open and evident.
  4. Commitment to the vision and each other is unwavering.
  5. Accountability is high, and a passion to succeed is strong.

5 Core Components of Great Church Teams:

1) Trust is at the core of all great teams.

When someone says “I trust you,” what are they saying? What does trust mean?

There are several possibilities such as:

  • I trust your character.
  • I trust your intentions.
  • I trust that you have my best interests at heart.
  • I trust that you have the ability to help me grow.
  • I trust that you won’t betray me (hurt me) (turn on me) (abandon me).

Trust is a powerful word and concept.

Trust is a powerful word and concept.

Kevin Myers is the founding, and senior pastor at 12Stone Church and I can tell you that I trust him without question, and he trusts me. The same is true among are full senior leadership team. Trust always starts there.

Trust can break down further out in the organization, but trust will never span the full scope of your team if it isn’t solid at the top.

Three core components establish trust:

  • First is character, (trustworthiness). You are who you appear to be, and people can count on you.
  • Second, is competence. You have the ability to lead and the skill to succeed.
  • Third, is caring. You demonstrate that you have their best interest at heart.

When it comes to trust, your team will catch what is modeled.

2) Unity in vision and alignment in strategy is essential.

Narrow your focus.

Your vision will help unite your team. A great vision draws your team together in such a way that makes it possible to achieve together what you could not accomplish alone.

What is your clearly defined purpose or goal? How will you measure your progress?

It’s very easy for your church vision to be so broad and all-encompassing that you accomplish far less than you hoped to and certainly less than your potential.

The point isn’t to see how much you can include under the banner of your mission statement. You are better served to think through and decide what few things will help you reach farther and more effectively than ever before.

Narrow your focus.

What will you all agree on as your central target, that if accomplished, God will be pleased and you can celebrate your intentional efforts?

3) Uniqueness among a team is something to embrace.

I love people and the uniqueness of their personalities. The different temperaments and wiring among the people on your team makes life interesting and work fun. It’s important to create an environment where people are free to be themselves. They will lead better and enjoy their work more when they are their true selves.

There are so many possibilities. Introverts and extroverts. Morning people and night owls. Planned and spontaneous. Detailed and big picture. Grace and Truth. Risk takers and play it safe. Dominant and easy-going. Which ones are you? Do you know your team well?

This doesn’t give anyone the license to have a bad attitude, behave with insecurity or in general – be a jerk. That’s not what freedom means. Freedom to be you at its core includes your responsibility to do your part well and in the best interest of others. That kind of freedom is life-giving.

4) Conflict resolution is an ongoing endeavor.

The best teams experience conflict, and they’re not afraid of it. However, they don’t live in a perpetual state of unresolved conflict. Great teams learn how to resolve conflict quickly, grow from it, make better decisions and greater progress.

A good test to discern if your team is maturing is similar to the test of a maturing marriage relationship.

A husband and wife are a team of two. All couples experience conflict, and the way to test their growth is two-fold.

First, when you have that occasional argument, it’s about something new. That means you are moving forward in life and experiencing new territory. You are thinking and growing.

If you’re arguing about the same things you were arguing about last year, that’s not growth, and it might be immaturity.

Second, you resolve those arguments faster and easier than before. That’s also a sign of growth and maturity.

That guideline also applies to your team and will serve you well. Don’t hesitate to have the difficult conversations, even if they lead to tough decisions. You and your team will be better for it. Unresolved conflict, or worse, conflict that is ignored, is toxic to a healthy and productive team – just like it is in a marriage.

5) Results matter.

Just because church teams ultimately win and lose in a spiritual realm, doesn’t mean that measurable results don’t matter. In fact, they matter more.

It’s all about Kingdom-based stewardship. The combined time, resources and talent of your team are God-given and God-provided. They belong to Him, and we are the servant-leaders that steward what has been entrusted to us. If we bury it or use it poorly, we have missed the opportunity. If, however, we multiply what we have been given, God’s Kingdom is expanded!

How do you measure results on your team?

One of the best ways is to intentionally mine stories of life change. Tell the stories and thank God for them!

> Read more from Dan.


 

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ABOUT THE AUTHOR

Dan Reiland

Dan Reiland

Dr. Dan Reiland serves as Executive Pastor at 12Stone Church in Lawrenceville, Georgia. He previously partnered with John Maxwell for 20 years, first as Executive Pastor at Skyline Wesleyan Church in San Diego, then as Vice President of Leadership and Church Development at INJOY. He and Dr. Maxwell still enjoy partnering on a number of church related projects together. Dan is best known as a leader with a pastor's heart, but is often described as one of the nations most innovative church thinkers. His passion is developing leaders for the local church so that the Great Commission is advanced.

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COMMENTS

What say you? Leave a comment!

Recent Comments
comment_post_ID); ?> Thank you for this information. I'm going to use this article to improve my work with the Lord.
 
— Abel Singbeh
 
comment_post_ID); ?> Thank you Ed for sharing your insights into the Church Growth Movement. I have my reservations with Church Growth models because it has done more damage than good in the Body of Christ. Over the years, western churches are more focused on results, formulas and processes with little or no emphasis on membership and church discipline. Pastors and vocational leaders are burnt out because they're overworked. I do believe that the Church Growth model is a catalyst to two destructive groups: The New Apostolic Reformation and the Emerging Church. Both groups overlap and have a very loose definition. They're both focus on contemporary worship, expansion of church brand (franchising), and mobilizing volunteering members as 'leaders' to grow their ministry. Little focus on biblical study, apologetics and genuine missional work with no agenda besides preaching of the gospel.
 
— Dave
 
comment_post_ID); ?> Thank you for sharing such a good article. It is a great lesson I learned from this article. I am one of the leaders in Emmanuel united church of Ethiopia (A denomination with more-than 780 local churches through out the country). I am preparing a presentation on succession planning for local church leaders. It will help me for preparation If you send me more resources and recommend me books to read on the topic. I hope we may collaborate in advancing leadership capacity of our church. God Bless You and Your Ministry.
 
— Argaw Alemu
 

Clarity Process

Three effective ways to start moving toward clarity right now.

This Is What Happens When Ministry is Both Physical & Digital

There’s a new, and important, word: “phygital.”

It reflects the growing necessity for the seamless flow between the physical and the digital. As an article on Bizcommunity put it, in relation to the retail world:

Innovative phygital business models, where bricks and mortar and digital seamlessly integrate, are popping up across the globe. But the best phygital experiences still remain aligned with old-school sales strategies: customer attraction, retention, engagement, experiences, loyalty and the brand itself. The factors that keep shifting are shopping behaviour and new technology. The upshot is: to keep in the retail game, phygital is the way to go and it’s currently an adapt or die situation. 

And here are the six ways it suggests that “adapt or die” applies:

1. The agile store.

The concept of the role of a physical shop has changed. Whereas before a storefront used to be a part of the shopper psyche there are now young customers who have no knowledge of physical stores dominating the landscape. Nils Van Dam of Duval Union Consulting estimates that between 30—40% of supermarkets will shut their doors within the next decade.

2. Retail business model disruption.

Never seen or experienced before phygital stores are being built, the biggest ones being Amazon and Alibaba. These mega-online players are laying new foundations with bricks and mortar shops—Wholefoods and Hema respectively. The rule of thumb seems to be: whatever bases you’re not covering, cover. Another thing to note about disruption is that agility and adoption are different in terms of what product you sell. According to PWC, in a category such as fashion, 43% of consumers already consider themselves to be omnichannel shoppers, buying both offline and online.

3. Different strokes for different folks.

Quite surprisingly, another reason for bricks and mortar may be Gen Z. Not because they love shopping malls but because they demand that every option is available to them. Seventy-five percent of Gen-Zers surveyed by Newsroom Synchrony say they prefer shopping in stores with engaging experiences, while 45% say the experience of buying something is as important as the product itself. Another interesting fact about Gen Z is that if they have a product in their shopping cart while shopping online, they expect to this to be seamlessly integrated into their in-store shopping experience.

4. Covering all bases.

Agile retailers are upping the ante with online and in-store technology. The more common in-store phygital tech includes self-scanning, digital signage tablets and smart tags. Other innovations being tested are things like AR-powered virtual demos, smart mirror beacons, personal in-store digital avatars, face-detection software that can guess a shoppers’ gender and age, as well as interactive fitting rooms with a touch screen kiosk.

5. Uber-experiences.

A bricks and mortar store should look to incorporate whatever the “new fashion” is—be it cooking workshops or yoga. For example, Green Swan the owners of Intertoys, plans to rent out toys for children’s parties. And for the ultimate in-store trend, see the 185-year-old “most beautiful department store” in Zürich—Jelmoli. This old-school bricks and mortar retailer has ten large and small restaurants where they can grill your steak for 90 seconds at 800 degrees.

6. The human role.

Keeping it real and human with bricks and mortar is particularly relevant… [for this] fascinating demographic of shoppers who, on the one hand, consider a trip to the mall a memorable family experience and on the other, … shop “off the radar”, buying from spaza shops in townships and rural areas and belonging to stovels. In both instances, the human connection is vital to the shopping experience. Malls may need to up their game on the experiential level and spaza shops should be taken more seriously by mainstream retailers.

This conversation is not simply for the retail world. “Phygitality,” for lack of a better world, is here to stay. It does not represent the elimination of bricks and mortar, but the importance of what we do physically to integrate with what we do digitally. And, ideally, to have the two create a synergy that is more strategic than either alone.

Consider someone who is wanting to explore a particular church. That used to be a strictly physical process—now it is phygital. When invited by a friend, the invitation is often to explore the church digitally through a website or internet stream. If all goes well, from this comes a physical visit.

The implications are vast, but much of the fruit is low-hanging:

  1. Your digital presence is now the front door of your church. As such, it must be designed as a front door. Just as in the ’80s churches learned that the weekend service was the front door of the church, and needed to be “opened” in a purposefully sensitive and strategic way for unchurched guests, today we must open the front door of our websites and social media in a way that is inviting and compelling.

  2. Previous barriers that you thought were first and foremost in terms of someone exploring your church – such as having a campus in close physical proximity – are largely muted as the initial exploration is digital instead of physical. And if they like what they experience digitally, the physical location is less of a factor for a subsequent physical exploration.

  3. Your digital front door must seamlessly integrate with the physical experience of attending, most obviously by having the experience reflect the digital image and promise you projected.

  4. Don’t let the digital remain simply a front door—let the phygital nature of your church be manifest in every conceivable way, including how children’s ministry check-in might be handled online, an app that offers ways to be served in terms of additional content or learning in light of that weekend’s message, and so much more. A guest will walk in because of a digital exploration and have their smartphone in hand. Keep the dynamic going in ways that both serve their exploration and foster a culture of assimilation.

  5. Your physical experience must also provide what a digital experience cannot. We already know that the digital world is limited in terms of what it can provide in light of a biblically functioning community. But the person exploring your church most likely does not. They should be enticed by the digital, but then, upon experiencing it physically, should be reminded that whatever they streamed on the front end can never take the place of what they experienced on the back end.

We’re all just beginning to scrape the surface of the phygital demand, whether in the retail world or the church world. But make no mistake—the depths are there to be plumbed for enormous kingdom impact.

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ABOUT THE AUTHOR

James Emery White

James Emery White

James Emery White is the founding and senior pastor of Mecklenburg Community Church in Charlotte, NC, and the ranked adjunctive professor of theology and culture at Gordon-Conwell Theological Seminary, which he also served as their fourth president. He is the founder of Serious Times and this blog was originally posted at his website www.churchandculture.org.

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comment_post_ID); ?> Thank you for this information. I'm going to use this article to improve my work with the Lord.
 
— Abel Singbeh
 
comment_post_ID); ?> Thank you Ed for sharing your insights into the Church Growth Movement. I have my reservations with Church Growth models because it has done more damage than good in the Body of Christ. Over the years, western churches are more focused on results, formulas and processes with little or no emphasis on membership and church discipline. Pastors and vocational leaders are burnt out because they're overworked. I do believe that the Church Growth model is a catalyst to two destructive groups: The New Apostolic Reformation and the Emerging Church. Both groups overlap and have a very loose definition. They're both focus on contemporary worship, expansion of church brand (franchising), and mobilizing volunteering members as 'leaders' to grow their ministry. Little focus on biblical study, apologetics and genuine missional work with no agenda besides preaching of the gospel.
 
— Dave
 
comment_post_ID); ?> Thank you for sharing such a good article. It is a great lesson I learned from this article. I am one of the leaders in Emmanuel united church of Ethiopia (A denomination with more-than 780 local churches through out the country). I am preparing a presentation on succession planning for local church leaders. It will help me for preparation If you send me more resources and recommend me books to read on the topic. I hope we may collaborate in advancing leadership capacity of our church. God Bless You and Your Ministry.
 
— Argaw Alemu
 

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